Resume

 

National Grid US | Digital Acceleration Team, Waltham, MA 
Senior UX Product Designer, November 2021 – present
leading design and research across multiple product teams while guiding the efforts of 5 contract designers.

Senior UX Product Designer, June 2023 – present
National Grid, GridMD Product Team
UX Product Design for GRIDMD, an asset data aggregator and work planning application for Field Operations and Strategic Asset Planning Managers. Embedded in an Agile Product team leading Research and Design, in collaboration with Business and Engineering.

Senior UX Product Designer, September 2022 – May/2023
National Grid, Gas Connections Product Team
UX Product Design for Customer/Gas Connections of residential and commercial applications for trade partners and customers. Working cross-functionally within the UX Group and embedded in an Agile Product team with Research, Business, Design, and Engineering.

Senior UX Product Designer, March 2022 – March 2023
National Grid Universal Customer Web Portal Team
UX Product Design for Content Web and UWP Teams. Working cross-functionally within the UX Group and embedded in an Agile Product team.

Senior UX Product Designer, November 2021-October 2022
National Grid, Vegetation Management Optimization Team
UX Product Design for VMO ViperPro Suite of Web Applications. Working cross-functionally within the UX Group and embedded in an Agile Product team with Research, Business, and Engineering.

UX Designer/Product Designer, May 2019 – April 2021
USAF: Chenega, Corp./KesselRun Detachment-12
UX Designer/Product Designer for Wing Operations F-35 Maintenance Suite of Applications. UX/UI Product Design for Fleet Management Web Application. Working with Wing Operations Product Designers, Software Engineers, and Product Managers.
Inactive Secret Clearance

UX Designer/Software Engineer, August 2018 – May 2019
CBRE Econometric Advisors, Boston, MA 
UX Design/Software Engineer, UX/UI Design Team Lead Global Real Estate enterprise-level organization providing Software as Service database products and web applications for a global user base including banks, investment firms, real estate representatives, and property management companies.• UX/UI Product Design for 4 EA web applications, • Collaborating on Agile scrum teams alongside software engineers • Leading Design Sprints with cross-functional teams • Introducing User-Centered-Design research process, • Establishing Design Sprint practice • Championing UX/UI design/development iterative processes in an engineer-driven environment • Working on front-end coding tasks.

WordPress Designer, Sept 2017 – Aug 2018 Web
Lahey Health Medical Center, Burlington, MA 
Technical Developer/Front-End WordPress Designer, Electronic Health Records, Member of Web team, responsibilities include On-Call troubleshooting for Intranet Applications.
Main project: WordPress Intranet Site Project Lead, creating new intranet sites (35+ WordPress installations,
UX Architect, UI Design, and content editor) and migrating sites from SharePoint to WordPress.

Principal and Design Director,  2007 – present
dianepontesaia design, Wrentham, MA
Web UXR/UXD/UI/Visual Design & Development
Freelance Graphics, Web, UX Experience/UI Design services for New-England-based companies. Successful creative user experience design and development for web-based projects including conceptual development, implementation from start to completion, and creating proposals for project strategy, functionality, information architecture, navigation systems, and wireframes. Solid experience creating, slicing, coding, and integrating graphics from layered PSDs into interactive web pages using HTML, CSS, and JQuery. Advanced graphic design and web design expertise using Photoshop, Fireworks, Illustrator, InDesign. Working knowledge of server-side scripting, setting up Mysql databases, Phpmyadmin. Thorough comprehension of content management systems, including installations, modules, extensions, plugins, themes, custom templates, and basic Php script integration for WordPress, Joomla!, and Drupal CMS’s.

PROJECTS:

Contract: UX/UI Designer, Wingbrace, Hanscom AFB, Bedford, MA 2023
UX/UI Audit for Data Suite of Applications
Freelance Graphics, Web, UX Experience, and User Interface Designs for a Suite of Data Applications

Contract: General Dynamics Software Engineer, Front-End, Javascript Project, October 2015 – January 2017
Beacon Hill Staffing, Boston, MA
Inactive Secret Clearance
Special support for Javascript migration team, configuring and testing java application installations, code migration of javascript upgrades for an enterprise-level government software application. Participated in Agile Scrum Team, organized and executed software testing processes throughout the project, implemented and maintained issue tracking systems, participated in code reviews, the team successfully met multiple project deadlines, managed configuration, deployments, and maintenance of subnet sandbox assets for team members. Tools included: Clearcase, VSphere, Remote Desktop, VMWare Player, BeyondCompare, NotepadPlus, Eclipse, Astana, Sencha Extjs, Css.  Secret Security Clearance.

Contract: Drupal CMS Forms Development, April 2015 – August 2015
NPR National Public Radio Digital Services, Boston, MA 
A valuable member of the team supporting the migration and building of Marketing Online Pledge Forms. The role encompassed interacting and managing relationships with 70 NPR Radio and TV Member Stations across the U.S. while assisting with the configuration of their customized fundraising online pledge forms using the Drupal content management system. Brought onboard to help migrate these stations on a tight deadline. Successfully completed project in advance of the deadline.

Project: Web Design & Front-End Developer, August 2014 – April 2015   
Rhode Island Novelty Company, Fall River, MA 
UI Interface Design, Create web graphics and implement front-end web development technologies including HTML, CSS, JQuery, Javascript, and WordPress. Maintain and update e-Commerce website using Sitefinity Content Management System. Manage email marketing program for inside sales department.

Project: Creative Director: UX/UI Web Design, December 2013 – February 2014
ProfitBricks, Cloud Computing Infrastructure Services, Cambridge, MA 02139 
Experience in UX design with a strong background using Adobe CS Applications to create wireframes, mock-ups, storyboards, and prototypes. Print and web marketing design for Drupal Corporate Site, WordPress Blog, and graphic content graphics creation for inbound content marketing. Collaborated with cross-functional teams including stakeholders, sales, marketing, writers, and developers.

Project: Graphics And UX/UI Designer/Developer, March 2013 – December 2013.
Pro-Change Behavior Systems, Inc., Rhode Island
March 2013 – December 13, 2013.
Created and implemented effective user experience design and interactive design solutions that meet business, project, and design goals. Defined, documented, and tested end-to-end user experience designs through storyboards, wireframes, site maps, screen mockups, use cases, and prototypes. Experience with Focus Groups, Unit Testing, and Integration Testing. Web Application Interface Design and Front-End Development, Html, CSS, jquery, Photoshop, InDesign, Illustrator

Project: Instructor, Graphics & Web Design Program, June 2008 – August 2010
Mount Saint Charles Academy, Woonsocket, RI | 2008 -2010
Course Instructor,  Html, Dreamweaver, Photoshop, iPhoto, iWeb, iMovie, Quicktime Pro, Transit FTP, Video Conversion. Instructed Department Directors on how to set up and maintain their specialized website for Summer Camp Program. Worked with grades 7-12 teaching drawing, painting, graphic design, and college portfolio preparation classes. Conducted Workshops using Photoshop, Illustrator, and Adobe Acrobat in the classroom. Substitute Teacher for 5 Art classes for 7th, 8th, 9th,10th and 11th-grade classrooms.

Founder, Ponte Saia Group, Inc., September 1995 – December 2003
Wrentham, MA 
Founded this full-service marketing communications agency to provide direct response and general creative services to a non-profit and for-profit client base. Executed all creative direction, art direction, design, and project management for print and web projects. Built, mentored, and supervised a team of designers, a production manager, and administrative staff members. Successfully set up all internal department processes and business standards in the service of 14 regional and national clients. Created, designed, and produced direct mail packages, direct marketing, and advertising programs to introduce new products and services to client markets.

Art Director, Direct Mail Fundraising, March 1991 – August 1995
LW Robbins Associates
Franklin, MA 
Founded the art department for this fundraising consulting company specializing in creating direct mail fundraising packages for a non-profit client base. Achievements include bringing 75% of out-sourced design and production in-house producing a substantial revenue stream for the company. Established departmental processes and routines to ensure quality assurance in the design and production environments. Researched, proposed, purchased and set up all computer equipment and designed software applications.

Art Director, Creative Event Marketing, October 1985 – August 1987
Irvine, CA
Founded the art department for this marketing and promotions firm specializing in new product, sales, and trade promotions for large national consumer food product companies. Responsible for presentation concepts, designs, layouts and print production, creative direction, design, and art direction for freelancers, vendors, photographers, and print vendors. Researched, proposed, purchased, and set up all computer equipment and designed software applications.